Refund policy
Return and Refund Policy
Returns
- We accept returns within 14 days of delivery.
- Items must be unworn, unwashed, and tags still attached.
- Sale items and accessories are final sale and cannot be returned.
Refunds
- Once we receive and inspect your return, we will notify you by email.
- If approved, your refund will be processed to your original payment within 5-10 business days.
- Shipping costs are non-refundable.
Exchanges
- If you'd like to exchange for a different size or item, please get in touch with us at contact@museandmodeboutique.com
- Exchanges are processed as a return + new purchase to ensure availability.
Return Shipping
- Customers are responsible for return shipping.
- For defective or incorrect items, we will cover the return shipping fee.
Questions
- Reach out to us anytime at contact@museandmodeboutique.com ,and we will be happy to assist you.