Refund policy

Return and Refund Policy 

Returns 

  • We accept returns within 14 days of delivery.
  • Items must be unworn, unwashed, and tags still attached.
  • Sale items and accessories are final sale and cannot be returned. 

Refunds

  • Once we receive and inspect your return, we will notify you by email.
  • If approved, your refund will be processed to your original payment within 5-10 business days. 
  • Shipping costs are non-refundable.

Exchanges

  • If you'd like to exchange for a different size or item, please get in touch with us at contact@museandmodeboutique.com
  • Exchanges are processed as a return + new purchase to ensure availability.

Return Shipping 

  • Customers are responsible for return shipping.
  • For defective or incorrect items, we will cover the return shipping fee.

Questions

  • Reach out to us anytime at contact@museandmodeboutique.com ,and we will be happy to assist you.