Shipping Policy 

Thank you for shopping at Muse and Mode! We are excited to get your order to you quickly and safely!

Processing Time

• Orders are usually processed within 2-4 business days.
• During sales or holidays, processing might take a little longer.

Shipping Rates and Delivery 

• Standard shipping is calculated at checkout based on your location.
• We currently ship within the United States. 
• Delivery usually takes 3-7 business days after processing.

Tracking 

• Once your order ships, you'll receive a confirmation email with tracking details.

Delays 

• Please note that shipping times may vary due to carrier delays, weather, or holidays. 
• Muse and Mode are not responsible for lost or stolen packages once shipped. 

Questions?

Email us at contact@museandmodeboutique.com and we will be happy to help!

Return and Refund Policy 

Returns 

• We accept returns within 14 days of delivery.
• Items must be unworn, unwashed, and tags still attached.
• Sale items and accessories are final sale and cannot be returned. 

Refunds

• Once we receive and inspect your return, we will notify you by email.
• If approved, your refund will be processed to your original payment within 5-10 business days. 
• Shipping costs are non-refundable.

Exchanges

• If you'd like to exchange for a different size or item, please get in touch with us at contact@museandmodeboutique.com
• Exchanges are processed as a return + new purchase to ensure availability.

Return Shipping 

• Customers are responsible for return shipping.
• For defective or incorrect items, we will cover the return shipping fee.

Questions

• Reach out to us anytime at contact@museandmodeboutique.com ,and we will be happy to assist you.

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